The “Contacts” section includes people happy to give you feedback regularly, their companies, and a list of segments you can provide them. That way, your engineers or designers can directly contact customers to get real feedback on a feature idea.

Using CMD + K, you can very quickly search for the right company or user to get an overview of what problems they are still waiting to be solved for them.

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See all feedback of a company at a glance

Another beautiful feature in Productlane is that you can view all feedback from all people wihtin a certain company at a glance. On the company details, you can see all feedback on the left, and on the right you see all linked Linear issues and projects of every person in that company.