This week, we’re really excited about a feature that will play a big role in Productlane, especially for doing user research: Tagging.

We’re testing a very opinionated approach that’s based on our own way of building products, a mix of the 

 and Teresa Torres’ “Continuous Discovery Habits.”

It’s made for SaaS companies, but might not work for everyone yet. So we’re keen on your feedback! We created three default tag groups that have a specific purpose:

Please let us know if you have a use case, we don’t solve with the default tag groups! We might make them customizable in the future.

You now have a page for all issues that you linked through Productlane. See each issue's importance score, company segments, user personas, and trends! If you use our importer for Intercom, Front, or Zendesk links, you will also see them on the page. And on the details, you now see all insights connected to the issue.

A small but mighty feature that many of you waited for: You can now paste images into insights and changelog.

Productlane changelog

Tagging