Feature requests settings

The Feature requests settings page publishes your Linear requests as a public roadmap and controls what customers see there. It makes your Linear requests publicly or privately available.

Where to find it

Settings > Features > Feature requests.

The page lives at /settings/roadmap. Every control saves automatically the moment you change it.

Controls on this page

How it works

A button in the top right of the header. It opens the Feature requests walkthrough article in the in-app docs viewer.

Make Feature requests public

The card at the top controls the public visibility of your roadmap.

• The switch turns publishing on and off. When on, the card title reads "Feature requests are public"; when off, it reads "Make Feature requests public". This maps to your public roadmap link.

• Below the switch is a read-only field showing the public URL, in the form yourdomain/request. Click the field to copy the link. Click the arrow icon to open the roadmap in a new tab.

This setting saves automatically. The settings listed below only appear once the roadmap is public.

Portal settings

A card that links to Settings > Portal (/settings/portal). Use it to set up SSO, a custom domain, the portal theme, and a private portal.

Multiple portals

A card that links to Settings > Support Portal (/settings/support-portal). Use it to activate the support portal for individual customer portals.

Sorting

A dropdown, shown only when the roadmap is public. It sets how requests are ordered on the roadmap.

• "Linear" orders by your manual Linear order.

• "Importance" orders by request count.

The default is Importance. It saves automatically.

Due dates

A toggle, shown only when the roadmap is public. When on, the roadmap shows the due date of Linear issues and projects. It saves automatically.

Initiatives

A toggle, shown only when the roadmap is public. When on, Linear Initiatives appear on your portal. It saves automatically.

Team requests

A toggle, shown only when the roadmap is public. When on, each customer sees all requests from their team, including those raised by teammates. It saves automatically.

Linear issue description

A toggle, shown only when the roadmap is public. Off by default, so issue descriptions on the roadmap show the public description only. When on, the roadmap shows the Linear issue description instead. See "What customers see" below for the full behavior. It saves automatically.

What customers see: titles and descriptions

Feature requests are sourced from Linear, and the roadmap can show a customer-facing version of each request in place of the raw Linear text. Every issue and project has an optional public title and public description that you set from its detail panel in Productlane.

Titles. The roadmap shows the public title whenever one is set. When it is empty, the roadmap falls back to the Linear title. This is true for both issues and projects.

Issue descriptions. By default the roadmap shows only the public description of an issue, and the internal Linear description stays private. Turning on the "Linear issue description" toggle above switches this: the roadmap then shows the Linear description, falling back to the public description when the Linear description is empty.

Project descriptions. The roadmap shows the public description of a project when one is set. When it is empty, it falls back to the Linear project description.

With translations enabled, a matching translation takes priority over both the public and the Linear text.

How to set up Feature requests

1. Go to Settings > Features > Feature requests.

2. Turn on the "Make Feature requests public" switch to publish your roadmap.

3. Copy the public roadmap URL from the read-only field, or click the arrow icon to preview it in a new tab.

4. Set "Sorting" to "Linear" to follow your manual Linear order, or "Importance" to order by request count.

5. Turn on "Due dates" to show Linear issue and project due dates on the roadmap.

6. Turn on "Initiatives" to show Linear Initiatives on the portal.

7. Turn on "Team requests" so customers can see all requests from their team.

8. Turn on "Linear issue description" to display the Linear issue description on the roadmap.

9. Open "Portal settings" to configure your custom domain, SSO, theme, and private portal.

Notes

• Sorting, Due dates, Initiatives, Team requests, and Linear issue description only appear after the roadmap is made public. If you do not see them, turn on the publish switch first.

• Feature requests are sourced from Linear, so the roadmap reflects your connected Linear workspace.

• Every control saves instantly. There is no Save button.

• "Team requests" is the same setting exposed on the Support Portal page; changing it in either place affects both.