Publish your roadmap
Publish a roadmap with all your customer requests from Linear.
Feature requests settings
Publish your Linear requests as a roadmap your customers can read, and control what they see there.
Where to find it
Settings > Feature requests, at /settings/roadmap. Every control saves the moment you change it.
Publish and configure
- Turn on Make Feature requests public.
- Copy the roadmap URL from the field, or open the preview to see it as a customer does.
- Set Sorting to Linear to follow your manual order, or to Importance to order by request count.
- Turn on Due dates to show Linear due dates, and Initiatives to show Linear Initiatives.
- Turn on Team requests so a customer sees every request from their own company.
- Turn on Linear issue description to show the Linear description in place of the public one.
Sorting, due dates, initiatives, team requests, and the description toggle appear once the roadmap is public. If they are missing, publish first.
What customers actually read
Requests come from Linear, and each issue or project can carry a customer-facing title and description that you write in its detail panel in Productlane.
Titles. The roadmap shows your public title. With none set, it falls back to the Linear title. The support portal and the widget's request list follow the same order.
Issue descriptions. By default customers see only your public description, and the internal Linear text stays private. Turning on Linear issue description switches that everywhere it applies, the roadmap, the support portal, and the widget, showing the Linear description and falling back to your public one when it is empty.
Project descriptions. Customers see your public project description when there is one, and the Linear project description otherwise. The issue toggle does not affect projects.
With translations on, a matching translation wins over both.
Formatting. Public descriptions render Markdown: bold and italic, links, headings, bullet and numbered lists, checklists, tables, and images. Click the rendered text to edit it again.
Good to know
- Team requests is the same setting shown on the Support Portal page, so changing it in one place changes both.
- Linear issue description reaches the support portal and the widget too, not only the public roadmap.
- Portal settings covers your custom domain, SSO, theme, and making the portal private.
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