The help center that updates itself

The Productlane help center updates automatically from codebase changes, completed Linear issues, and customer conversations.

Sourced from GitHub, Linear, and support threads

Each draft arrives with the commit, the issue, or the thread behind it. You read the diff, then accept it or decline.

Shipped code drafts a new article or updates an existing one.

Solved questions become new help center entries or edits to existing ones.

Closed issues come with a draft article or a suggested edit, ready to review.

New drafts queue at the top of your help center navigation. Each one marks the words it changes, and version history keeps whatever it replaced.

Components your team can ship without a designer. Translations, formatting, and analytics handled.

Translated into 47 languages, served by browser language across help center, portal, and widget.

Ordered lists render as labeled steps. Tables, code blocks, and embeds with one keystroke.

Pipe page-view events to Google Analytics. See what gets read.

Articles open inside the support widget. Reading happens without leaving the app.

Headings, tables, and media styled to use as-is.

Quotes, callouts, images, videos, code blocks. Each one a keystroke.

How Linearity scales support with AI

The Productlane Agent, trained on their product and billing, answers customers directly. The help center rebuilt and translated itself in minutes.

How premote runs multi-channel support on Productlane

Four months after moving off a legacy helpdesk, support runs across Slack, Teams, and email, with the help center rebuilt in Productlane.