Move your support history off Intercom

What comes across

• Every conversation, with each reply, its author and its date
• Contacts and companies, matched on email
• Attachments, copied into your own storage
• Tags, and the state each conversation was left in
• Help center collections and articles, drafts included
• Translated articles where Intercom carries them

How it runs

1. 1
   Connect Intercom

   One click through Intercom. We read your workspace name and the admin you sign in as.

2. 2
   See what is there

   We count your conversations, contacts, articles and Fin content sources. Nothing is written yet.

3. 3
   Choose where each state lands

   Open, snoozed and closed each map to a Productlane status you pick. Trial it on the last 30 days first if you want.

4. 4
   Start the import

   Counts move as it runs. An imported conversation sends no reply and no email, so your customers hear nothing.

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