Pricing
Start with a simple plan for feedback and grow into a complete customer support solution.
Monthly
Yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$19
per user / month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$39
per user / month
Scale
For growth companies that want to deliver premium B2B customer support.
$99
per user / month
Free 7 day trial
No credit card required
Personal onboarding
Monthly
Yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$19
per user / month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$39
per user / month
Scale
For growth companies that want to deliver premium B2B customer support.
$99
per user / month
Free 7 day trial
No credit card required
Personal onboarding
Monthly
Yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$15
per user / month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$29
per user / month
Scale
For growth companies that want to deliver premium B2B customer support.
$79
per user / month
Free 7 day trial
No credit card required
Personal onboarding
Monthly
Yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$15
per user / month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$29
per user / month
Scale
For growth companies that want to deliver premium B2B customer support.
$79
per user / month
Free 7 day trial
No credit card required
Personal onboarding
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Apply for a startup discount
Apply for a startup discount
Apply for a startup discount
The perfect support system for early stage startups. Support your customers and consolidate all feedback.
The perfect support system for early stage startups. Support your customers and consolidate all feedback.
The perfect support system for early stage startups. Support your customers and consolidate all feedback.
Yearly
Monthly
Starter
$15
per user / month
Pro
$29
per user / month
Scale
$79
per user / month
General
Users
Viewers
Free
Free
Free
CSV import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Customer Support
Support widget
Response times
Docs
AI Chat
Slack connect inbox
Shared email inbox
Custom data
Customer support portal
Custom snippets
Feedback
Feedback & Roadmap
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
In-App changelog notifications
Release Intelligence
Answer customers
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
API access
Private portal
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Whitelabel widget
Integrations
Linear
Zapier
Raycast
Slack
API
Hubspot
Monthly
Yearly
General
Users
Viewers
Free
Free
Free
CSV import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Customer Support
Support widget
Response times
Docs
AI Chat
Slack connect inbox
Shared email inbox
Custom data
Customer support portal
Custom snippets
Feedback
Feedback & Roadmap
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
In-App changelog notifications
Release Intelligence
Answer customers
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
API access
Private portal
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Whitelabel widget
Integrations
Linear
Zapier
Raycast
Slack
API
Hubspot
Yearly
Monthly
Starter
$15
per user / month
Pro
$29
per user / month
Scale
$79
per user / month
General
Users
Viewers
Free
Free
Free
CSV import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Customer Support
Support widget
Response times
Docs
AI Chat
Slack connect inbox
Shared email inbox
Custom data
Customer support portal
Custom snippets
Feedback
Feedback & Roadmap
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
In-App changelog notifications
Release Intelligence
Answer customers
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
API access
Private portal
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Whitelabel widget
Integrations
Linear
Zapier
Raycast
Slack
API
Hubspot
Productlane contributes 2% of your subscription to remove CO₂ from the atmosphere through Stripe Climate
High performing startups choose Productlane
"Along with Superhuman, Productlane is the tool I recommend to every startup team I know. Whether you're just getting started or already an established company, Productlane is the tool for your support and feedback!"
Oliver Bahne
COO, Francis
"It's well designed around giving that personal touch for closing feedback loops and I love their keyboard shortcuts"
Miika Isoranta
PM, Linear.fi
"We love Productlane and use it to streamline product communication with sales and CS through a private portal"
Jens Teichert
CTO, vivenu
"Productlane is a must-have tool for B2B SaaS products. The ease of getting valuable requests is amazing."
Peer Rahne
CPO, All Quiet
"Productlane transformed our engineering process to being massively more customer oriented. We can feel much more confident that the things we work on deliver value, because we literally hear that they are from actual users."
Jeff Escalante
Eng. Director, Clerk
"The tight integration with Linear makes our lives easier by reducing duplication."
Brandon Bayer
CEO, Flightcontrol
High performing startups choose Productlane
"Along with Superhuman, Productlane is the tool I recommend to every startup team I know. Whether you're just getting started or already an established company, Productlane is the tool for your support and feedback!"
Oliver Bahne
COO, Francis
"It's well designed around giving that personal touch for closing feedback loops and I love their keyboard shortcuts"
Miika Isoranta
PM, Linear.fi
"We love Productlane and use it to streamline product communication with sales and CS through a private portal"
Jens Teichert
CTO, vivenu
"Productlane is a must-have tool for B2B SaaS products. The ease of getting valuable requests is amazing."
Peer Rahne
CPO, All Quiet
"Productlane transformed our engineering process to being massively more customer oriented. We can feel much more confident that the things we work on deliver value, because we literally hear that they are from actual users."
Jeff Escalante
Eng. Director, Clerk
"The tight integration with Linear makes our lives easier by reducing duplication."
Brandon Bayer
CEO, Flightcontrol
High performing startups choose Productlane
"Along with Superhuman, Productlane is the tool I recommend to every startup team I know. Whether you're just getting started or already an established company, Productlane is the tool for your support and feedback!"
Oliver Bahne
COO, Francis
"It's well designed around giving that personal touch for closing feedback loops and I love their keyboard shortcuts"
Miika Isoranta
PM, Linear.fi
"We love Productlane and use it to streamline product communication with sales and CS through a private portal"
Jens Teichert
CTO, vivenu
"Productlane is a must-have tool for B2B SaaS products. The ease of getting valuable requests is amazing."
Peer Rahne
CPO, All Quiet
"Productlane transformed our engineering process to being massively more customer oriented. We can feel much more confident that the things we work on deliver value, because we literally hear that they are from actual users."
Jeff Escalante
Eng. Director, Clerk
"The tight integration with Linear makes our lives easier by reducing duplication."
Brandon Bayer
CEO, Flightcontrol