Pricing

If you have questions or are looking for Startup discounts or Enterprise plans, please contact us.

Pay monthly

Pay yearly

Starter

Get more feedback from customers, with a public Linear roadmap, changelog, feedback hub and widget.

$15

per

user

/ month

Start free trial

Pro

Scale your feedback processes and move your entire In-App, Email, and Slack connect support to Productlane.

$29

per

user

/ month

Start free trial

Scale

For growing feedback, large customer support teams and entire user research departments with a call recorder.

$79

per

user

/ month

Get a demo

Free 7 day trial

No credit card required

Personal onboarding

Pay monthly

Pay yearly

Starter

Get more feedback from customers, with a public Linear roadmap, changelog, feedback hub and widget.

$15

per

user

/ month

Start free trial

Pro

Scale your feedback processes and move your entire In-App, Email, and Slack connect support to Productlane.

$29

per

user

/ month

Start free trial

Scale

For growing feedback, large customer support teams and entire user research departments with a call recorder.

$79

per

user

/ month

Get a demo

Free 7 day trial

No credit card required

Personal onboarding

Pay monthly

Pay yearly

Starter

Get more feedback from customers, with a public Linear roadmap, changelog, feedback hub and widget.

$15

per

user

/ month

Start free trial

Pro

Scale your feedback processes and move your entire In-App, Email, and Slack connect support to Productlane.

$29

per

user

/ month

Start free trial

Scale

For growing feedback, large customer support teams and entire user research departments with a call recorder.

$79

per

user

/ month

Get a demo

Free 7 day trial

No credit card required

Personal onboarding

Powering user-centered companies worldwide

Apply for a startup discount

The perfect support system for your early stage startups. Bring support, feedback, and research together to make your users happy and get to Product-Market fit faster.

Apply Now

Yearly

Monthly

Starter

- 20%

$15

per user / month

Start free trial

Pro

- 20%

$29

per user / month

Start free trial

Scale

- 20%

$79

per user / month

General

Viewers

Free

GDPR

Unlimited

SOC II (soon)

Unlimited

CSV import

Unlimited

Custom import

Unlimited

Priority support

Unlimited

Feedback hub

Public Roadmap

Unlimited

Custom Domain

Unlimited

Changelog

Unlimited

Slack feedback integration

Unlimited

Feedback widget

Unlimited

Segments

Unlimited

Custom theme

Unlimited

AI powered summaries

Unlimited

Custom CSS in widget

Unlimited

Whitelabel widget

Unlimited

Private roadmap

Unlimited

SSO (JWT)

Unlimited

Productlane meeting recorder

Unlimited

Video upload & transcripts

Unlimited

Changelog

Hosted changelog

Changelog widget

In-App changelog notifications

Custom domain

API access

Custom CSS in widget

Whitelabel widget

Private changelog

SSO (JWT)

Customer Support

Support widget

Response times

Shared Slack inbox

Shared email inbox

Email signature

Live chat (Soon)

Thread sidebar cards

SLAs (beta)

Custom snippets

Integration

Linear

Zapier

Slack

Raycast

API

Hubspot

Feedback email address

Intercom integration

Start free trial

Yearly

Monthly

Starter

- 20%

$15

per user / month

Start free trial

Pro

- 20%

$29

per user / month

Start free trial

Scale

- 20%

$79

per user / month

General

Viewers

Free

GDPR

Unlimited

SOC II (soon)

Unlimited

CSV import

Unlimited

Custom import

Unlimited

Priority support

Unlimited

Feedback hub

Public Roadmap

Unlimited

Custom Domain

Unlimited

Changelog

Unlimited

Slack feedback integration

Unlimited

Feedback widget

Unlimited

Segments

Unlimited

Custom theme

Unlimited

AI powered summaries

Unlimited

Custom CSS in widget

Unlimited

Whitelabel widget

Unlimited

Private roadmap

Unlimited

SSO (JWT)

Unlimited

Productlane meeting recorder

Unlimited

Video upload & transcripts

Unlimited

Changelog

Hosted changelog

Changelog widget

In-App changelog notifications

Custom domain

API access

Custom CSS in widget

Whitelabel widget

Private changelog

SSO (JWT)

Customer Support

Support widget

Response times

Shared Slack inbox

Shared email inbox

Email signature

Live chat (Soon)

Thread sidebar cards

SLAs (beta)

Custom snippets

Integration

Linear

Zapier

Slack

Raycast

API

Hubspot

Feedback email address

Intercom integration

Start free trial

Yearly

Monthly

Starter

- 20%

$15

per user / month

Start free trial

Pro

- 20%

$29

per user / month

Start free trial

Scale

- 20%

$79

per user / month

General

Viewers

Free

GDPR

Unlimited

SOC II (soon)

Unlimited

CSV import

Unlimited

Custom import

Unlimited

Priority support

Unlimited

Feedback hub

Public Roadmap

Unlimited

Custom Domain

Unlimited

Changelog

Unlimited

Slack feedback integration

Unlimited

Feedback widget

Unlimited

Segments

Unlimited

Custom theme

Unlimited

AI powered summaries

Unlimited

Custom CSS in widget

Unlimited

Whitelabel widget

Unlimited

Private roadmap

Unlimited

SSO (JWT)

Unlimited

Productlane meeting recorder

Unlimited

Video upload & transcripts

Unlimited

Changelog

Hosted changelog

Changelog widget

In-App changelog notifications

Custom domain

API access

Custom CSS in widget

Whitelabel widget

Private changelog

SSO (JWT)

Customer Support

Support widget

Response times

Shared Slack inbox

Shared email inbox

Email signature

Live chat (Soon)

Thread sidebar cards

SLAs (beta)

Custom snippets

Integration

Linear

Zapier

Slack

Raycast

API

Hubspot

Feedback email address

Intercom integration

Start free trial

Unique customer feedback
and support management for B2B

The first feedback management platform with a sync engine. Every interaction in Productlane feels like a native app, with the highest design and engineering standards.

Linear Sync

Close feedback loops at scale

Call recorder

Public roadmap

Slack

Widget

Productlane

Built around Linear

Send updates for done Linear projects and issues

Call recorder for every team, sales, support and product

Users can upvote on your Linear roadmap

Handle all slack conversations in the shared inbox

Unified widget for support, feedback and changelog

Other Support Tools

slow or no Linear sync

no reminders

no collaboration with sales and product

users can’t influence the product roadmap

no slack integration

no customization on widget

Unique customer feedback & support management for B2B

The first feedback management platform with a sync engine. Every interaction in Productlane feels like a native app, with the highest design and engineering standards.

Productlane

Sync engine

Send updates for done Linear projects and issues

Call recorder for every team, sales, support and product

Users can upvote on your Linear roadmap

Handle all slack conversations in the shared inbox

Unified widget for support, feedback and changelog

Other Support Tools

No sync engine

no reminders

no collaboration with sales and product

users can’t influence the product roadmap

no slack integration

no customization on widget

Unique customer feedback
and support management for B2B

The first feedback management platform with a sync engine. Every interaction in Productlane feels like a native app, with the highest design and engineering standards.

Sync engine

Close feedback loops at scale

Call recorder

Public roadmap

Slack

Widget

Productlane

Sync engine

Send updates for done Linear projects and issues

Call recorder for every team, sales, support and product

Users can upvote on your Linear roadmap

Handle all slack conversations in the shared inbox

Unified widget for support, feedback and changelog

Other Support Tools

No sync engine

no reminders

no collaboration with sales and product

users can’t influence the product roadmap

no slack integration

no customization on widget

Get closer to your customers now

Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.

Unlimited free viewers

Only pay for editors and invite unlimited free viewers, to make your feedback visible for everyone in the company.

Fast Linear sync

Close to magic: Jump into a Linear issue and back to the conversation in a breeze and view all requested Linear issue per company.

Set up in 5 minutes

Signup, connect your support email, make your portal public, add a link to your app and start receiving feedback fast.

Get closer to your customers now

Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.

Unlimited free viewers

Only pay for editors and invite unlimited free viewers, to make your feedback visible for everyone in the company.

Fast Linear sync

Close to magic: Jump into a Linear issue and back to the conversation in a breeze and view all requested Linear issue per company.

Set up in 5 minutes

Signup, connect your support email, make your portal public, add a link to your app and start receiving feedback fast.

Get closer to your customers now

Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.

Unlimited free viewers

With seat-based pricing we make Productlane affordable for all teams. Pay for editors and have
limitless viewers.

Fast Linear sync

Frictionless Linear sync. Making it feel magical to jump into a Linear issue and back to the conversation within

a few milliseconds.

Set up in 5 minutes

Getting started with Productlane is easy. Signup, connect Linear and start receiving and answering to feedback.

High-performing startups choose Productlane

Productlane helps thousands of user-centric teams streamline customer support and create better products.

All customers

"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.
Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol