Pricing
If you have questions or are looking for Enterprise plans, please contact us.
Pay monthly
Pay yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$19
per
user
/ month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$39
per
user
/ month
Scale
For growing feedback, large customer support teams and entire user research departments.
$99
per
user
/ month
Free 7 day trial
No credit card required
Personal onboarding
Pay monthly
Pay yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$19
per
user
/ month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$39
per
user
/ month
Scale
For growing feedback, large customer support teams and entire user research departments.
$99
per
user
/ month
Free 7 day trial
No credit card required
Personal onboarding
Pay monthly
Pay yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$15
per
user
/ month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$29
per
user
/ month
Scale
For growing feedback, large customer support teams and entire user research departments.
$79
per
user
/ month
Free 7 day trial
No credit card required
Personal onboarding
Pay monthly
Pay yearly
Starter
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
$15
per
user
/ month
Pro
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
$29
per
user
/ month
Scale
For growing feedback, large customer support teams and entire user research departments.
$79
per
user
/ month
Free 7 day trial
No credit card required
Personal onboarding
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Apply for a startup discount
Apply for a startup discount
Apply for a startup discount
The perfect support system for early stage startups. Support your customers and consolidate all feedback.
The perfect support system for early stage startups. Support your customers and consolidate all feedback.
The perfect support system for early stage startups. Support your customers and consolidate all feedback.
Yearly
Monthly
Starter
$15
per user / month
Pro
$29
per user / month
Scale
$79
per user / month
General
Viewers
Free
Free
Free
GDPR
Unlimited
Unlimited
Unlimited
SOC II (soon)
Unlimited
Unlimited
Unlimited
CSV import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Feedback hub
Public Roadmap
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
Custom CSS in widget
Unlimited
Unlimited
Unlimited
Video upload & transcripts
Unlimited
Unlimited
Unlimited
Call recorder
Unlimited
Unlimited
Unlimited
Private roadmap
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Changelog
Hosted changelog
Changelog widget
In-App changelog notifications
Custom domain
API access
Custom CSS in widget
Whitelabel widget
Private changelog
SSO (JWT)
Customer Support
Support widget
Help center (Beta)
Response times
Slack connect inbox
Shared email inbox
Custom data
Customer support portal (Beta)
Custom snippets
Integrations
Linear
Zapier
Slack
Raycast
API
Hubspot
Feedback email address
Intercom integration
Monthly
Yearly
General
Viewers
Free
Free
Free
GDPR
Unlimited
Unlimited
Unlimited
SOC II (soon)
Unlimited
Unlimited
Unlimited
CSV import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Feedback hub
Public Roadmap
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
Custom CSS in widget
Unlimited
Unlimited
Unlimited
Video upload & transcripts
Unlimited
Unlimited
Unlimited
Call recorder
Unlimited
Unlimited
Unlimited
Private roadmap
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Changelog
Hosted changelog
Changelog widget
In-App changelog notifications
Custom domain
API access
Custom CSS in widget
Whitelabel widget
Private changelog
SSO (JWT)
Customer Support
Support widget
Help center (Beta)
Response times
Slack connect inbox
Shared email inbox
Custom data
Customer support portal (Beta)
Custom snippets
Integrations
Linear
Zapier
Slack
Raycast
API
Hubspot
Feedback email address
Intercom integration
Yearly
Monthly
Starter
$15
per user / month
Pro
$29
per user / month
Scale
$79
per user / month
General
Viewers
Free
Free
Free
GDPR
Unlimited
Unlimited
Unlimited
SOC II (soon)
Unlimited
Unlimited
Unlimited
CSV import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Feedback hub
Public Roadmap
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
Custom CSS in widget
Unlimited
Unlimited
Unlimited
Video upload & transcripts
Unlimited
Unlimited
Unlimited
Call recorder
Unlimited
Unlimited
Unlimited
Private roadmap
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Changelog
Hosted changelog
Changelog widget
In-App changelog notifications
Custom domain
API access
Custom CSS in widget
Whitelabel widget
Private changelog
SSO (JWT)
Customer Support
Support widget
Help center (Beta)
Response times
Slack connect inbox
Shared email inbox
Custom data
Customer support portal (Beta)
Custom snippets
Integrations
Linear
Zapier
Slack
Raycast
API
Hubspot
Feedback email address
Intercom integration
High-performing startups choose Productlane
Productlane is the most efficient way for user-centric teams to streamline customer support and feedback.
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.
Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
High-performing startups choose Productlane
Productlane is the most efficient way for user-centric teams to streamline customer support and feedback.
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
High-performing startups choose Productlane
Productlane is the most efficient way for user-centric teams to streamline customer support and feedback.
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
Customer support and feedback system for modern companies. Built on Linear.
Built with
in Munich
Customer support and feedback system for modern companies. Built on Linear.
Customer support and feedback system for modern companies. Built on Linear.