Pricing
If you have questions or are looking for Startup discounts or Enterprise plans, please contact us.
Pay monthly
Pay yearly
Starter
Get more feedback from customers, with a public Linear roadmap, changelog, feedback hub and widget.
$15
per
user
/ month
Pro
Scale your feedback processes and move your entire In-App, Email, and Slack connect support to Productlane.
$29
per
user
/ month
Scale
For growing feedback, large customer support teams and entire user research departments with a call recorder.
$79
per
user
/ month
Free 7 day trial
No credit card required
Personal onboarding
Pay monthly
Pay yearly
Starter
Get more feedback from customers, with a public Linear roadmap, changelog, feedback hub and widget.
$15
per
user
/ month
Pro
Scale your feedback processes and move your entire In-App, Email, and Slack connect support to Productlane.
$29
per
user
/ month
Scale
For growing feedback, large customer support teams and entire user research departments with a call recorder.
$79
per
user
/ month
Free 7 day trial
No credit card required
Personal onboarding
Pay monthly
Pay yearly
Starter
Get more feedback from customers, with a public Linear roadmap, changelog, feedback hub and widget.
$15
per
user
/ month
Pro
Scale your feedback processes and move your entire In-App, Email, and Slack connect support to Productlane.
$29
per
user
/ month
Scale
For growing feedback, large customer support teams and entire user research departments with a call recorder.
$79
per
user
/ month
Free 7 day trial
No credit card required
Personal onboarding
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Apply for a startup discount
Apply for a startup discount
Apply for a startup discount
The perfect support system for your early stage startups. Bring support, feedback, and research together to make your users happy and get to Product-Market fit faster.
The perfect support system for your early stage startups. Bring support, feedback, and research together to make your users happy and get to Product-Market fit faster.
The perfect support system for your early stage startups. Bring support, feedback, and research together to make your users happy and get to Product-Market fit faster.
Yearly
Monthly
Starter
- 20%
$15
per user / month
Pro
- 20%
$29
per user / month
Scale
- 20%
$79
per user / month
General
Viewers
Free
Free
Free
GDPR
Unlimited
Unlimited
Unlimited
SOC II (soon)
Unlimited
Unlimited
Unlimited
CSV import
Unlimited
Unlimited
Unlimited
Custom import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Feedback hub
Public Roadmap
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Slack feedback integration
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Segments
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
AI powered summaries
Unlimited
Unlimited
Unlimited
Custom CSS in widget
Unlimited
Unlimited
Unlimited
Whitelabel widget
Unlimited
Unlimited
Unlimited
Private roadmap
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Productlane meeting recorder
Unlimited
Unlimited
Unlimited
Video upload & transcripts
Unlimited
Unlimited
Unlimited
Changelog
Hosted changelog
Changelog widget
In-App changelog notifications
Custom domain
API access
Custom CSS in widget
Whitelabel widget
Private changelog
SSO (JWT)
Customer Support
Support widget
Response times
Shared Slack inbox
Shared email inbox
Email signature
Live chat (Soon)
Thread sidebar cards
SLAs (beta)
Custom snippets
Integration
Linear
Zapier
Slack
Raycast
API
Hubspot
Feedback email address
Intercom integration
Yearly
Monthly
Starter
- 20%
$15
per user / month
Pro
- 20%
$29
per user / month
Scale
- 20%
$79
per user / month
General
Viewers
Free
Free
Free
GDPR
Unlimited
Unlimited
Unlimited
SOC II (soon)
Unlimited
Unlimited
Unlimited
CSV import
Unlimited
Unlimited
Unlimited
Custom import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Feedback hub
Public Roadmap
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Slack feedback integration
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Segments
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
AI powered summaries
Unlimited
Unlimited
Unlimited
Custom CSS in widget
Unlimited
Unlimited
Unlimited
Whitelabel widget
Unlimited
Unlimited
Unlimited
Private roadmap
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Productlane meeting recorder
Unlimited
Unlimited
Unlimited
Video upload & transcripts
Unlimited
Unlimited
Unlimited
Changelog
Hosted changelog
Changelog widget
In-App changelog notifications
Custom domain
API access
Custom CSS in widget
Whitelabel widget
Private changelog
SSO (JWT)
Customer Support
Support widget
Response times
Shared Slack inbox
Shared email inbox
Email signature
Live chat (Soon)
Thread sidebar cards
SLAs (beta)
Custom snippets
Integration
Linear
Zapier
Slack
Raycast
API
Hubspot
Feedback email address
Intercom integration
Yearly
Monthly
Starter
- 20%
$15
per user / month
Pro
- 20%
$29
per user / month
Scale
- 20%
$79
per user / month
General
Viewers
Free
Free
Free
GDPR
Unlimited
Unlimited
Unlimited
SOC II (soon)
Unlimited
Unlimited
Unlimited
CSV import
Unlimited
Unlimited
Unlimited
Custom import
Unlimited
Unlimited
Unlimited
Priority support
Unlimited
Unlimited
Unlimited
Feedback hub
Public Roadmap
Unlimited
Unlimited
Unlimited
Custom Domain
Unlimited
Unlimited
Unlimited
Changelog
Unlimited
Unlimited
Unlimited
Slack feedback integration
Unlimited
Unlimited
Unlimited
Feedback widget
Unlimited
Unlimited
Unlimited
Segments
Unlimited
Unlimited
Unlimited
Custom theme
Unlimited
Unlimited
Unlimited
AI powered summaries
Unlimited
Unlimited
Unlimited
Custom CSS in widget
Unlimited
Unlimited
Unlimited
Whitelabel widget
Unlimited
Unlimited
Unlimited
Private roadmap
Unlimited
Unlimited
Unlimited
SSO (JWT)
Unlimited
Unlimited
Unlimited
Productlane meeting recorder
Unlimited
Unlimited
Unlimited
Video upload & transcripts
Unlimited
Unlimited
Unlimited
Changelog
Hosted changelog
Changelog widget
In-App changelog notifications
Custom domain
API access
Custom CSS in widget
Whitelabel widget
Private changelog
SSO (JWT)
Customer Support
Support widget
Response times
Shared Slack inbox
Shared email inbox
Email signature
Live chat (Soon)
Thread sidebar cards
SLAs (beta)
Custom snippets
Integration
Linear
Zapier
Slack
Raycast
API
Hubspot
Feedback email address
Intercom integration
Unique customer feedback
and support management for B2B
The first feedback management platform with a sync engine. Every interaction in Productlane feels like a native app, with the highest design and engineering standards.
Linear Sync
Close feedback loops at scale
Call recorder
Public roadmap
Slack
Widget
Productlane
Built around Linear
Send updates for done Linear projects and issues
Call recorder for every team, sales, support and product
Users can upvote on your Linear roadmap
Handle all slack conversations in the shared inbox
Unified widget for support, feedback and changelog
Other Support Tools
slow or no Linear sync
no reminders
no collaboration with sales and product
users can’t influence the product roadmap
no slack integration
no customization on widget
Unique customer feedback & support management for B2B
The first feedback management platform with a sync engine. Every interaction in Productlane feels like a native app, with the highest design and engineering standards.
Productlane
Sync engine
Send updates for done Linear projects and issues
Call recorder for every team, sales, support and product
Users can upvote on your Linear roadmap
Handle all slack conversations in the shared inbox
Unified widget for support, feedback and changelog
Other Support Tools
No sync engine
no reminders
no collaboration with sales and product
users can’t influence the product roadmap
no slack integration
no customization on widget
Unique customer feedback
and support management for B2B
The first feedback management platform with a sync engine. Every interaction in Productlane feels like a native app, with the highest design and engineering standards.
Sync engine
Close feedback loops at scale
Call recorder
Public roadmap
Slack
Widget
Productlane
Sync engine
Send updates for done Linear projects and issues
Call recorder for every team, sales, support and product
Users can upvote on your Linear roadmap
Handle all slack conversations in the shared inbox
Unified widget for support, feedback and changelog
Other Support Tools
No sync engine
no reminders
no collaboration with sales and product
users can’t influence the product roadmap
no slack integration
no customization on widget
Get closer to your customers now
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
Only pay for editors and invite unlimited free viewers, to make your feedback visible for everyone in the company.
Fast Linear sync
Close to magic: Jump into a Linear issue and back to the conversation in a breeze and view all requested Linear issue per company.
Set up in 5 minutes
Signup, connect your support email, make your portal public, add a link to your app and start receiving feedback fast.
Get closer to your customers now
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
Only pay for editors and invite unlimited free viewers, to make your feedback visible for everyone in the company.
Fast Linear sync
Close to magic: Jump into a Linear issue and back to the conversation in a breeze and view all requested Linear issue per company.
Set up in 5 minutes
Signup, connect your support email, make your portal public, add a link to your app and start receiving feedback fast.
Get closer to your customers now
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
With seat-based pricing we make Productlane affordable for all teams. Pay for editors and have
limitless viewers.
Fast Linear sync
Frictionless Linear sync. Making it feel magical to jump into a Linear issue and back to the conversation within
a few milliseconds.
Set up in 5 minutes
Getting started with Productlane is easy. Signup, connect Linear and start receiving and answering to feedback.
High-performing startups choose Productlane
Productlane helps thousands of user-centric teams streamline customer support and create better products.
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol