Launched Productlane 2.0 on Product Hunt

Support here

Launched Productlane 2.0 on Product Hunt

Support here

Productlane 2.0 Product Hunt

Support here

Building the new standard for customer support.

Our vision is to accelerate global innovation, by building the new standard tooling for product discovery. Opinionated, fast, and seamlessly integrated with the modern product stack – we help our customers use insights from feedback, interviews, support or sales to build trulygreat products.

We're backed by investors who share our love for world-class products and over 2000 next generation and YC-backed companies such as Clerk, Novu and Flightcontrol are already using Productlane.

Productlane team
Productlane team
Productlane team

Dream Team

Behind every great product is a passionate team. We’re a diverse group of experts dedicated to transforming ideas into reality. From development to marketing, we work together to push the boundaries of what’s possible, ensuring that every product we create is exceptional.

Raphael Fleckenstein

Raphael Fleckenstein

Founder & CEO

Raphael Fleckenstein

Raphael Fleckenstein

Founder & CEO

Raphael Fleckenstein

Raphael Fleckenstein

Founder & CEO

Ann-Kathrin Reitmeyer

Ann-Kathrin Reitmeyer

Head of Marketing

Ann-Kathrin Reitmeyer

Ann-Kathrin Reitmeyer

Head of Marketing

Ann-Kathrin Reitmeyer

Ann-Kathrin Reitmeyer

Head of Marketing

Dimitri Reifschneider

Dimitri Reifschneider

Senior Fullstack Engineer

Dimitri Reifschneider

Dimitri Reifschneider

Senior Fullstack Engineer

Dimitri Reifschneider

Dimitri Reifschneider

Senior Fullstack Engineer

Miloš Sutanovac

Miloš Sutanovac

Senior Fullstack Engineer

Miloš Sutanovac

Miloš Sutanovac

Senior Fullstack Engineer

Miloš Sutanovac

Miloš Sutanovac

Senior Fullstack Engineer

Manuel Kolmet

Manuel Kolmet

AI Engineer

Manuel Kolmet

Manuel Kolmet

AI Engineer

Manuel Kolmet

Manuel Kolmet

AI Engineer

Valeriia Matkovska

Designer

Valeriia Matkovska

Designer

Valeriia Matkovska

Designer

Raphael Fleckenstein

Vladyslav Protchenko

Fullstack Developer

Raphael Fleckenstein

Vladyslav Protchenko

Fullstack Developer

Raphael Fleckenstein

Vladyslav Protchenko

Fullstack Developer

Raphael Fleckenstein

Mykola Tsiapalo

Fullstack Developer

Raphael Fleckenstein

Mykola Tsiapalo

Fullstack Developer

Raphael Fleckenstein

Mykola Tsiapalo

Fullstack Developer

Our investors

Nikolaus Nieder

Nikolaus Nieder

Anduril Ventures

Nikolaus Nieder

Nikolaus Nieder

Anduril Ventures

Nikolaus Nieder
Niklas Rickmann

Niklas Rickmann

Co-Founder, MVST

Nikolaus Nieder
Niklas Rickmann

Niklas Rickmann

Co-Founder, MVST

Vladimir Danila

Vladimir Danila

Founder, Linearity

Vladimir Danila

Vladimir Danila

Founder, Linearity

Konstantin Sorger

Konstantin Sorger

Co-founder, JOKR

Konstantin Sorger

Konstantin Sorger

Co-founder, JOKR

Philipp Klaus

Philipp Klaus

Co-Founder, MVST

Philipp Klaus

Philipp Klaus

Co-Founder, MVST

Dylan Johnston

Dylan Johnston

CTO, Salesfive

Dylan Johnston

Dylan Johnston

CTO, Salesfive

Philip Magoulas

Philip Magoulas

Aelius Ventures

Philip Magoulas

Philip Magoulas

Aelius Ventures

Harald Mayer

Harald Mayer

CEO, Hutte

Harald Mayer

Harald Mayer

CEO, Hutte

Evgenii Pavlov

Evgenii Pavlov

CEO, flair

Evgenii Pavlov

Evgenii Pavlov

CEO, flair

Timur Köklü

Timur Köklü

CMO, flair

Timur Köklü

Timur Köklü

CMO, flair

Our story

Hey, I'm Raphael. I founded Productlane after 5 years as a designer in high-growth SaaS startups.

There was always the same problem:
User feedback didn't reach the product team.

User feedback, especially from support, was invisible. When I did user interviews and collected insights, there was no good way to share those with my team, or influence the roadmap.

Feedback was buried in Notion, Google docs and the support tool.

When I had the same problem in the 3rd startup, I decided to quit my job and start Productlane.

I built only for Linear, as its architecture is unique and you need a tool that would work with this.

The MVP was ready within 3 months and I was super nervous to launch it to the public.

“Our mission is to build a new standard for product

discovery and help teams build better software that truly

meets customer needs. ”

“ Our mission is to build a new standard for product

discovery and help teams build better software that truly meets customer needs. ”

Join us

Senior Fullstack Engineer

Senior Fullstack Engineer

Senior Fullstack Engineer

Sales Development Representative

Sales Development Representative

Sales Development Representative