Shared email inbox


for customer support

Shared email inbox


for customer support

Shared email inbox


for customer support

Sending & receiving emails enables you to move all your customer conversations to Productlane and process them collaboratively.

Sending & receiving emails enables you to move all your customer conversations to Productlane and process them collaboratively.

Sending & receiving emails enables you to move all your customer conversations to Productlane and process them collaboratively.

Acme

Inbox

Roadmap

Changelog

Docs

Tags

Customers

All

5

New

2

My threads

3

Close loop

More

Filter

Important

Stripe

Patrick

Easy to use docs

I'd love to have docs connected to our inbox that are usable for humans, not only engineers.

1h

Threads

Linear

Karri

Billing question

Hi team, can you send me the last invoice? Thanks!

2h

Nikolaus Nieder

Figma

Dylan

Auto-tag threads

Could Productlane suggest tags automatically based on keywords in the message?

3h

Nikolaus Nieder

Clerk

Colin

AI writing assistant

Please surface relevant docs or past tickets while writing replies.

4h

Close loop

Vivenu

Jens

Reporting dashboard

Add analytics like response time and ticket resolution metrics.

3d

R

Acme

Inbox

Roadmap

Changelog

Docs

Tags

Customers

All

5

New

2

My threads

3

Close loop

More

Filter

Important

Stripe

Patrick

Easy to use docs

I'd love to have docs connected to our inbox that are usable for humans, not only engineers.

1h

Threads

Linear

Karri

Billing question

Hi team, can you send me the last invoice? Thanks!

2h

Nikolaus Nieder

Figma

Dylan

Auto-tag threads

Could Productlane suggest tags automatically based on keywords in the message?

3h

Nikolaus Nieder

Clerk

Colin

AI writing assistant

Please surface relevant docs or past tickets while writing replies.

4h

Close loop

Vivenu

Jens

Reporting dashboard

Add analytics like response time and ticket resolution metrics.

3d

R

Acme

Inbox

Roadmap

Changelog

Docs

Tags

Customers

All

5

New

2

My threads

3

Close loop

More

Filter

Important

Stripe

Patrick

Easy to use docs

I'd love to have docs connected to our inbox that are usable for humans, not only engineers.

1h

Threads

Linear

Karri

Billing question

Hi team, can you send me the last invoice? Thanks!

2h

Nikolaus Nieder

Figma

Dylan

Auto-tag threads

Could Productlane suggest tags automatically based on keywords in the message?

3h

Nikolaus Nieder

Clerk

Colin

AI writing assistant

Please surface relevant docs or past tickets while writing replies.

4h

Close loop

Vivenu

Jens

Reporting dashboard

Add analytics like response time and ticket resolution metrics.

3d

R

Emailing & signatures

Receive emails in your inbox and answer them directly.

Snooze conversations

Get to inbox zero and keep conversations accessible.

Undo sent

Undo the sending of your message within 10 seconds after sending.

Connect to Linear

Turn feedback into action. Create or connect a Linear issue instantly.

The fastest support experience you ever had

Productlane is designed for speed and precision. With a sync engine, all interactions take less than 50ms, allowing you to navigate your inbox faster than ever.

Powering user-centered companies worldwide

Powering user-centered companies worldwide

Powering user-centered companies worldwide

Make the switch to purpose-built

Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and purpose-built on Linear.

Make the switch to purpose-built

Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and purpose-built on Linear.

Make the switch to purpose-built

Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and purpose-built on Linear.