Slack inbox for customer support
Sync Slack connect channels with Productlane to reply in Slack threads, keep inbox zero and help customers effectively.
Acme
Inbox
Docs
Roadmap
Changelog
Tags
Customers
All
5
New
2
My threads
3
Close loop
More
Filter
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
1h
Figma
Dylan
Automatically tag threads
Could Productlane suggest tags automatically based on keywords in the message?
4h
Linear
Karri
Billing question
Hi team, can you send me the last invoice? Thanks!
3h
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
6h
Clerk
Colin
AI Writing assistant
Please surface relevant docs or past tickets while writing replies.
5h
Vivenu
Jens
Reporting dashboard
Add analytics like response time and ticket resolution metrics.
3d
Acme
Inbox
Docs
Roadmap
Changelog
Tags
Customers
All
5
New
2
My threads
3
Close loop
More
Filter
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
1h
Figma
Dylan
Automatically tag threads
Could Productlane suggest tags automatically based on keywords in the message?
4h
Linear
Karri
Billing question
Hi team, can you send me the last invoice? Thanks!
3h
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
6h
Clerk
Colin
AI Writing assistant
Please surface relevant docs or past tickets while writing replies.
5h
Vivenu
Jens
Reporting dashboard
Add analytics like response time and ticket resolution metrics.
3d
Acme
Inbox
Docs
Roadmap
Changelog
Tags
Customers
All
5
New
2
My threads
3
Close loop
More
Filter
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
1h
Figma
Dylan
Automatically tag threads
Could Productlane suggest tags automatically based on keywords in the message?
4h
Linear
Karri
Billing question
Hi team, can you send me the last invoice? Thanks!
3h
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
6h
Clerk
Colin
AI Writing assistant
Please surface relevant docs or past tickets while writing replies.
5h
Vivenu
Jens
Reporting dashboard
Add analytics like response time and ticket resolution metrics.
3d
Inbox Zero for Slack
By keeping inbox zero, no message will fall through the cracks.
Reply in threads
Never forget to get back to a customer on Slack and close the loop.
Collaborate
Streamline communication with internal comments for Slack messages.
Sync with Linear
Connect Slack threads with Linear issues and close the loop personally.
Manage your Slack connect channels with focus
Invite the Productlane bot to your Slack connect channels and never miss an important request again.
Streamline all customer Slack messages
Never miss a Slack message again and handle all conversation in a lightning-fast inbox.
Customers can mark requests as important to make priorities sharper for engineers in Linear.
Create Linear issue
PRO
Issue title
Add description...
Assign
Triage
No priority
Add label
Add to project
Create Linear issue
Create Linear issue
PRO
Issue title
Add description...
Assign
Triage
No priority
Add label
Add to project
Create Linear issue
Create Linear issue
PRO
Issue title
Add description...
Assign
Triage
No priority
Add label
Add to project
Create Linear issue
Assign
No priority
Add to project
Triage
Add label
All
5
New
2
My threads
3
Close loop
More
Filter
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
1h
Figma
Dylan
Automatically tag threads
Could Productlane suggest tags automatically based on keywords in the message?
4h
Linear
Karri
Billing question
Hi team, can you send me the last invoice? Thanks!
3h
Stripe
Patrick
Easy to use docs
I'd love to have docs connected to our inbox that are usable for humans, not only engineers.
6h
Clerk
Colin
AI Writing assistant
Please surface relevant docs or past tickets while writing replies.