Customer support portal
Customer Support Portal built around Linear
Customer Support Portal built around Linear
Customer Support Portal built around Linear
Let your customers keep track of all their Linear requests and respond to every email, chat, or Slack conversation.
Acme inc.
Docs
Changelog
Requests
Submitted
My requests
3
Team requests
2
New request
Important
Knowledge base
Enterprise SSO
Open
Invoicing signature
AI Tax Calculation
Help Center
Completed
Recurring Payment Reminders
Payment Processing
Loyalty Program Integration
Inconsistent Tax Calculation
Mobile improvements
User Interview
Integration with E-commerce Platforms
Acme inc.
Docs
Changelog
Requests
Submitted
My requests
3
Team requests
2
New request
Important
Knowledge base
Enterprise SSO
Open
Invoicing signature
AI Tax Calculation
Help Center
Completed
Recurring Payment Reminders
Payment Processing
Loyalty Program Integration
Inconsistent Tax Calculation
Mobile improvements
User Interview
Integration with E-commerce Platforms
Acme inc.
Docs
Changelog
Requests
Submitted
My requests
3
Team requests
2
New request
Important
Knowledge base
Enterprise SSO
Open
Invoicing signature
AI Tax Calculation
Help Center
Completed
Recurring Payment Reminders
Payment Processing
Loyalty Program Integration
Inconsistent Tax Calculation
Mobile improvements
User Interview
Integration with E-commerce Platforms
Hey, we’re here for you.
Search docs
Ask AI
Contact us
We usually reply within 2 hours.
Prioritize your requests and messages.
Requests
2
Get a demo
New feature request
Shortcuts
Changelog
Multi-select and inbox filters
All updates
Zendesk importer
Hey, we’re here for you.
Search docs
Ask AI
Contact us
We usually reply within 2 hours.
Prioritize your requests and messages.
Requests
2
Get a demo
New feature request
Shortcuts
Changelog
Multi-select and inbox filters
All updates
Zendesk importer
View and respond to Linear requests
Your customers will see their own and all requests from their team members.
Requests from all channels
Works for Slack, Emails, Call, your feedback portal and all other sources via Zapier
Adjust importance
Your customers can adjust the importance to help you prioritize.
Secure behind SSO
Only customers who authenticate their email will see their requests.
Deliver a premium support experience for your B2B customers
When you link conversations to Linear, the customer will see its title, status, or due date on the Support Portal. Giving them full visibility into what's happening with their request.
Francis
15
Requests tracked
92
Completed
Francis
15
Requests tracked
92
Completed
Francis
15
Requests tracked
92
Completed
Give customers clarity
Manage customer expectations by clearly communicating what you shipped for them.
My request
Team request
View requests from all sources
Your customers can see Linear requests from sources like Slack, Intercom, Zendesk, or Hubspot.
Reply to requests
Customers can reply to Linear requests and all conversations. Even Slack threads.
41
Robust API Versioning
In Progress
Provide a more robust API versioning system that allows developers to smoothly transition
between different API versions without breaking existing integrations.
Anything that made this more or less important in the meantime?
low
medium
high
Your requests
Ethan Carver
3d
As our API evolves, ensuring backward compatibility is key to avoiding disruptions in existing integrations. Without a clear versioning strategy, clients using older versions may face confusion and require increased support.
Raphael Fleckenstein
3d
Thanks, needed a structured update process that balances innovation with backward compatibility.
Reply here
41
Robust API Versioning
In Progress
Provide a more robust API versioning system that allows developers to smoothly transition
between different API versions without breaking existing integrations.
Anything that made this more or less important in the meantime?
low
medium
high
Your requests
Ethan Carver
3d
As our API evolves, ensuring backward compatibility is key to avoiding disruptions in existing integrations. Without a clear versioning strategy, clients using older versions may face confusion and require increased support.
Raphael Fleckenstein
3d
Thanks, needed a structured update process that balances innovation with backward compatibility.
Reply here
41
Robust API Versioning
In Progress
Provide a more robust API versioning system that allows developers to smoothly transition
between different API versions without breaking existing integrations.
Anything that made this more or less important in the meantime?
low
medium
high
Your requests
Ethan Carver
3d
As our API evolves, ensuring backward compatibility is key to avoiding disruptions in existing integrations. Without a clear versioning strategy, clients using older versions may face confusion and require increased support.
Raphael Fleckenstein
3d
Thanks, needed a structured update process that balances innovation with backward compatibility.
Reply here
Linear
Live chat
Knowledge base
AI Assistant
Linear
Live chat
Knowledge base
AI Assistant
Linear
Live chat
Knowledge base
AI Assistant
Mark requests important
Customers can mark requests as important to make priorities sharper for engineers in Linear.
Give us feedback
What should we build this year?
What should we remove?
How can we make your life easier?
Give us feedback
What should we build this year?
What should we remove?
How can we make your life easier?
Nudge for feedback
There is a small extra on the portal. Ask customers for new feedback to sharpen your priorities.
Give us feedback
What should we build this year?
What should we remove?
How can we make your life easier?
Give us feedback
What should we build this year?
What should we remove?
How can we make your life easier?
Embed in your app
Add the portal to your app with the widget to make requests visible and get more feedback from customers.
Hey, we’re here for you.
Search docs
Ask AI
Contact us
We usually reply within 2 hours.
Get a demo
New feature request
Shortcuts
Changelog
Multi-select and inbox filters
All updates
Zendesk importer
Hey, we’re here for you.
Search docs
Ask AI
Contact us