Meet our customers
Over 2000 companies are using Productlane for feedback and customer support. Get to know a few of them here.
"Invaluable tool for customer/user intel" It transformed our engineering process to being massively more customer and feedback oriented.We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them"
Jeff Escalante
Engineering Director, Clerk
About
"Invaluable tool for customer/user intel" It transformed our engineering process to being massively more customer and feedback oriented.We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Jeff Escalante
Engineering Director, Clerk
"Been using Productlane at Francis for the past year. First, Productlane has enabled our team to work with customer feedback in ways that we would previously not dare to dream about! The speed at which we can review feedback when developing new features and use it to guide our own product roadmap is incredibly satisfying. Second, the speed at which these guys develop new features is crazy! Productlane is truly one of those products, where you feel like the team behind is reading your mind! Along with Superhuman, Productlane is THE tool i recommend to every startup team i know. Whether you're just getting started and need to collect initial research, or an established company wanting to improve your product, Productlane is the tool for you!"
Oliver Bahne
Francis
About
"Been using Productlane at Francis for the past year. First, Productlane has enabled our team to work with customer feedback in ways that we would previously not dare to dream about! The speed at which we can review feedback when developing new features and use it to guide our own product roadmap is incredibly satisfying. Second, the speed at which these guys develop new features is crazy! Productlane is truly one of those products, where you feel like the team behind is reading your mind! Along with Superhuman, Productlane is THE tool i recommend to every startup team i know. Whether you're just getting started and need to collect initial research, or an established company wanting to improve your product, Productlane is the tool for you!"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Oliver Bahne
Francis
"We love Productlane at Mintlify. It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship. Keep up your great work!"
Flo Merian
Marketing, Mintify
About
"We love Productlane at Mintlify. It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship. Keep up your great work!"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Flo Merian
Marketing, Mintify
"Productlane is awesome for tracking feature requests and publishing changelogs because it has a great UI and UX design"
Brandon Bayer
CEO & Cofounder Flightcontrol
About
"Productlane is awesome for tracking feature requests and publishing changelogs because it has a great UI and UX design"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Brandon Bayer
CEO & Cofounder Flightcontrol
"Makes communicating with our users direct and easy to prioritize the features that matter to them!"
Noah Moscovici
bottest.ai
About
"Makes communicating with our users direct and easy to prioritize the features that matter to them!"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Noah Moscovici
bottest.ai
"Great integrations to Slack and Linear.app User-friendly UI Keyboard commands mirroring linear.app commands. cmd + K is really handy! Closing feedback loops. I think Productlane is well designed around giving that personal touch for closing feedback loops"
Miika Isoranta
Product Manager at Linear.fi
About
"Great integrations to Slack and Linear.app User-friendly UI Keyboard commands mirroring linear.app commands. cmd + K is really handy! Closing feedback loops. I think Productlane is well designed around giving that personal touch for closing feedback loops"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Miika Isoranta
Product Manager at Linear.fi
"Unlimited on-call, alerting, website monitoring, and incident response. Productlane keeps us shipping what our customers want When we decided to try Productlane originally, the ease of receiving valuable customer feedback resonated with me personally as a product manager. Productlane is a must-have tool for all B2B SaaS products"
Peer Rahne
Co-Founder & CPO at All Quiet
About
"Unlimited on-call, alerting, website monitoring, and incident response. Productlane keeps us shipping what our customers want When we decided to try Productlane originally, the ease of receiving valuable customer feedback resonated with me personally as a product manager. Productlane is a must-have tool for all B2B SaaS products"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Peer Rahne
Co-Founder & CPO at All Quiet
"Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team "
Jens Teichert
CTO, vivenu
About
"Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team "
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Jens Teichert
CTO, vivenu
"It pairs nicely with Linear for project planning Using Productlane since the early stages has shown us how much value this product adds to our stack. With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!"
Pierre Colson
VP of Product & Design
About
"It pairs nicely with Linear for project planning Using Productlane since the early stages has shown us how much value this product adds to our stack. With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Pierre Colson
VP of Product & Design
"While customer support primarily focuses on external users, it’s equally important for internal processes too. Has your team considered how Productlane could streamline the transition when a customer issue turns out to be a legitimate feature request or bug? Specifically, will there be future integrations with project management platforms like Jira or Trello to quickly create tasks for such cases?"
Lethe Li
Co-founder and Solo Developer
"While customer support primarily focuses on external users, it’s equally important for internal processes too. Has your team considered how Productlane could streamline the transition when a customer issue turns out to be a legitimate feature request or bug? Specifically, will there be future integrations with project management platforms like Jira or Trello to quickly create tasks for such cases?"
Lethe Li
Co-founder and Solo Developer
About
"While customer support primarily focuses on external users, it’s equally important for internal processes too. Has your team considered how Productlane could streamline the transition when a customer issue turns out to be a legitimate feature request or bug? Specifically, will there be future integrations with project management platforms like Jira or Trello to quickly create tasks for such cases?"
Usecase
Vivenu is using Productlane to streamline product communication with sales and customer success through a private portal to make their Linear roadmap available for their team
Lethe Li
Co-founder and Solo Developer
Get closer to your customers
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
Only pay for editors to make your feedback visible for everyone in the company.
Fast Linear sync
Close to magic: Jump into a Linear issue and back to the conversation in a breeze.
Set up in 5 minutes
Make your portal public, add a link to your app, and start receiving feedback fast.
Get closer to your customers
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
With seat-based pricing we make Productlane affordable for all teams. Pay for editors and have
limitless viewers.
Fast Linear sync
Frictionless Linear sync. Making it feel magical to jump into a Linear issue and back to the conversation within
a few milliseconds.
Set up in 5 minutes
Getting started with Productlane is easy. Signup, connect Linear and start receiving and answering to feedback.
Get closer to your customers
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
Only pay for editors to make your feedback visible for everyone in the company.
Fast Linear sync
Close to magic: Jump into a Linear issue and back to the conversation in a breeze.
Set up in 5 minutes
Make your portal public, add a link to your app, and start receiving feedback fast.
Productlane
Customer support and feedback system for modern companies. Built on Linear.
Productlane
Customer support and feedback system for modern companies. Built on Linear.
Features
Company
Productlane
Customer support and feedback system for modern companies. Built on Linear.