Call recorder
Make customer recordings impactful and visible in Linear
Make customer recordings impactful and visible in Linear
Talking with customers but what they say isn't heard by your product team? The Productlane call recorder ensures that the right part of a call will be visible directly where your product team works: In Linear.
Talking with customers but what they say isn't heard by your product team? The Productlane call recorder ensures that the right part of a call will be visible directly where your product team works: In Linear.
PRO-2526
Clerk
1mo
Mintlify
6w
Inngest
6w
Feedback call with Jakob
Found out about Productlane on Linears integration page
01:54
We're looking for a way to make our roadmap public
04:43
We also need to tie user interview recordings into the Linear issue
09:12
We use Mintlify for docs and would love to display it on the widget
09:12
Our support team always forgets to put requests into Linear
12:43
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Call recorded
with Jakob Krämer
2w ago
Notes
Transcript
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Feedback call with Jakob
Found out about Productlane on Linears integration page
01:54
We're looking for a way to make our roadmap public
04:43
We also need to tie user interview recordings into the Linear issue
09:12
We use Mintlify for docs and would love to display it on the widget
09:12
Our support team always forgets to put requests into Linear
12:43
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Call recorded
with Jakob Krämer
2w ago
Notes
Transcript
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Feedback call with Jakob
Found out about Productlane on Linears integration page
01:54
We're looking for a way to make our roadmap public
04:43
We also need to tie user interview recordings into the Linear issue
09:12
We use Mintlify for docs and would love to display it on the widget
09:12
Our support team always forgets to put requests into Linear
12:43
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Call recorded
with Jakob Krämer
2w ago
Notes
Transcript
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Visible in Linear
Visible in Linear
Link a request from a call to an issue and the recording appears in Linear.
Timestamped notes
Timestamped notes
Take timestamped notes and link to only the relevant part of the call.
Take timestamped notes and link to only the relevant part of the call.
Smart templates
Smart templates
Write a template or autogenerate one from trending Linear issues.
Write a template or autogenerate one from trending Linear issues.
AI Transcripts
AI Transcripts
You will always have a backup in case you didn’t take notes.
You will always have a backup in case you didn’t take notes.
Actionable call recordings
Customer feedback from calls should be strongly tied to your issue tracker so your engineering team knows what customers are reporting.
Take timestamped notes during a meeting
Any new line of a note you take during a call stays linked to the recording. Just press the play button next to the line and revisit the relevant part of the conversation.
Link the call transcript to Linear projects and issues
Link notes to Linear issues and projects
Add specific snippets from call notes to their respective Linear issue or project, to make them directly visible for engineers. Productlane automatically suggests the relevant item to save you time when processing feedback.
See how often certain requests have been mentioned in a call in Linear
Evaluate demand and prioritize work
See which projects and issues are mentioned the most. Then use custom segments and personas to evaluate opportunities and make the right product decisions for your business.
Linear integration
Built from the ground up to work with all aspects of Linear
Purpose-built and perfectly integrated. Make the right part of a request visible, mark it important and edit customers. Center your customer communication around Linear.
Customer
Stage
Tier
Revenue
Size
Scale
300
$1000/mo
Active
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Hey team, love the app! A dark mode toggle and bulk delete option would be awesome additions for us.
Undo sent
Save as snippet
9m ago
Highlight customer requests
One message can have multiple requests. Link them to Linear so your engineers get the right context faster.
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Mark important
Mark a request as important
Add an important Linear request per highlight. Build the right features with high precision.
Roadmap
Changelog
In Progress
Live Chat
Add a chat to your widget to talk with customers…
54
In Beta
Help Center
Create and manage your help center in Productlane…
55
Make requests public
Beta
Your customers can see all their requests on the portal and change the importance afterward.
Linear integration
Built from the ground up to work with all aspects of Linear
Purpose-built and perfectly integrated. Make the right part of a request visible, mark it important and edit customers. Center your customer communication around Linear.
Customer
Stage
Tier
Revenue
Size
Scale
300
$1000/mo
Active
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Hey team, love the app! A dark mode toggle and bulk delete option would be awesome additions for us.
Undo sent
Save as snippet
9m ago
Highlight customer requests
One message can have multiple requests. Link them to Linear so your engineers get the right context faster.
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Mark important
Mark a request as important
Add an important Linear request per highlight. Build the right features with high precision.
Roadmap
Changelog
In Progress
Live Chat
Add a chat to your widget to talk with customers…
54
In Beta
Help Center
Create and manage your help center in Productlane…
55
Make requests public
Beta
Your customers can see all their requests on the portal and change the importance afterward.
Linear integration
Built from the ground up to work with all aspects of Linear
Purpose-built and perfectly integrated. Make the right part of a request visible, mark it important and edit customers. Center your customer communication around Linear.
Customer
Stage
Tier
Revenue
Size
Scale
300
$1000/mo
Active
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Hey team, love the app! A dark mode toggle and bulk delete option would be awesome additions for us.
Undo sent
Save as snippet
9m ago
Highlight customer requests
One message can have multiple requests. Link them to Linear so your engineers get the right context faster.
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Mark important
Mark a request as important
Add an important Linear request per highlight. Build the right features with high precision.
Roadmap
Changelog
In Progress
Live Chat
Add a chat to your widget to talk with customers…
54
In Beta
Help Center
Create and manage your help center in Productlane…
55
Make requests public
Beta
Your customers can see all their requests on the portal and change the importance afterward.
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Get closer to your customers
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
Only pay for editors to make your feedback visible for everyone in the company.
Fast Linear sync
Close to magic: Jump into a Linear issue and back to the conversation in a breeze.
Set up in 5 minutes
Make your portal public, add a link to your app, and start receiving feedback fast.
Get closer to your customers
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
Only pay for editors to make your feedback visible for everyone in the company.
Fast Linear sync
Close to magic: Jump into a Linear issue and back to the conversation in a breeze.
Set up in 5 minutes
Make your portal public, add a link to your app, and start receiving feedback fast.
Get closer to your customers
Bring your support channels together, close the loop on all feedback and ship well-crafted products. Local first and built on Linear.
Unlimited free viewers
With seat-based pricing we make Productlane affordable for all teams. Pay for editors and have
limitless viewers.
Fast Linear sync
Frictionless Linear sync. Making it feel magical to jump into a Linear issue and back to the conversation within
a few milliseconds.
Set up in 5 minutes
Getting started with Productlane is easy. Signup, connect Linear and start receiving and answering to feedback.
Productlane
Customer support and feedback system for modern companies. Built on Linear.
Productlane
Customer support and feedback system for modern companies. Built on Linear.
Productlane
Customer support and feedback system for modern companies. Built on Linear.
Features
Company