The number one feedback hub for Linear.

The number one feedback hub for Linear.

The number one feedback hub for Linear.

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Send tickets to Productlane with Linears' Jira Sync.

Overview

Linear offers a native Jira integration, that you can use to connect Jira with Productlane.

How it works

This integration 2-way-syncs Jira issues with Linear issues, making them also visible within Productlane. First, you'll connect specific Jira projects to Linear teams. New issues created in either service will create a synced copy in the other, with properties that sync bidirectionally. For further details on the integration, please see Linears documentation.

Configure

You need to create a Linear account and connect it with Productlane here. After that, activate the Jira integration in the Linear settings .
A Linear admin can go to settings to enable this integration, then link Jira projects to their corresponding teams in Linear. Configuration also requires ADMINISTER permission in Jira so that Linear can install the required webhooks. This integration is designed to work with newly created issues. For existing tickets, import those to Linear in a few minutes using Linears Issue Migration Assistant.
After you connected Productlane with Linear, you will now be able to access all your Jira issues in Productlane.

Productlane Network
Productlane Network
Productlane Network

Why our customers chose Productlane

Productlane helps thousands of user-centric teams streamline customer support and create better products.

  • "Invaluable tool for customer/user intel"


    It transformed our engineering process to being massively more customer and feedback oriented.
    We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.


    Jeff Escalante

    Engineering Director, Clerk

  • "Best feedback tool for Linear users"


    We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.


    Brandon Bayer

    CEO, Flightcontrol

  • "Streamlining communication frictionless"


    Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.

    Jens Teichert

    CTO, vivenu

Why our customers chose Productlane

Productlane helps thousands of user-centric teams streamline customer support and create better products.

  • "Invaluable tool for customer/user intel"


    It transformed our engineering process to being massively more customer and feedback oriented.
    We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.


    Jeff Escalante

    Engineering Director, Clerk

  • "Best feedback tool for Linear users"


    We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.


    Jeff Escalante

    CEO, Flightcontrol

  • "Streamlining communication frictionless"


    Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.

    Jens Teichert

    CTO, vivenu

Why our customers chose Productlane

Productlane helps thousands of user-centric teams streamline customer support and create better products.

  • "Invaluable tool for customer/user intel"


    It transformed our engineering process to being massively more customer and feedback oriented.
    We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.


    Jeff Escalante

    Engineering Director, Clerk

  • "Best feedback tool for Linear users"


    We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.


    Brandon Bayer

    CEO, Flightcontrol

  • "Streamlining communication frictionless"


    Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.

    Jens Teichert

    CTO, vivenu