Zendesk

Connect Zendesk through Zapier or Slack to get feedback into Productlane

Overview

You can use Zapier to connect to a multitude of apps, including this one. Zapier provides an out-of-the-box solution for automation. It's easy to implement and does not require technical knowledge. Create a Zapier account and then go use the Zapier integration to build workflows.

How it works

  1. Create new API key

  2. Open Zapier and use that API key to authenticate Zapier with Productlane in your Zapier account .

  3. Start connecting any app you want and send feedback to Productlane.

Productlane Network
Productlane Network
Productlane Network

High-performing startups choose Productlane

Productlane helps thousands of user-centric teams streamline customer support and create better products.

  • "Invaluable tool for customer/user intel"

    It transformed our engineering process to being massively more customer and feedback oriented.
    We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.

    Jeff Escalante

    Engineering Director, Clerk

  • "Best feedback tool for Linear users"

    We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.

    Brandon Bayer

    CEO, Flightcontrol

  • "Streamlining communication frictionless"

    Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.

    Jens Teichert

    CTO, vivenu

  • "Productlane was a game changer for us"

    Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.

    Co-founder, beams

  • "It pairs nicely with Linear for project planning"

    Using Productlane since the early stages has shown us how much value this product adds to our stack.

    With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!

    Pierre Colson

    VP of Product & Design, Flair

  • "We love Productlane at Mintlify."

    It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.

    Keep up your great work

    Flo Merian

    Marketing, Mintify

High-performing startups choose Productlane

Productlane helps thousands of user-centric teams streamline customer support and create better products.

  • "Invaluable tool for customer/user intel"


    It transformed our engineering process to being massively more customer and feedback oriented.
    We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.

    Jeff Escalante

    Engineering Director, Clerk

  • "Best feedback tool for Linear users"

    We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.

    Jeff Escalante

    CEO, Flightcontrol

  • "Streamlining communication frictionless"


    Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.

    Jens Teichert

    CTO, vivenu

  • "Productlane was a game changer for us"

    Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.

    Evgenii Pavlov

    Co-founder of flair.hr

High-performing startups choose Productlane

Productlane helps thousands of user-centric teams streamline customer support and create better products.

  • "Invaluable tool for customer/user intel"

    It transformed our engineering process to being massively more customer and feedback oriented.
    We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.

    Jeff Escalante

    Engineering Director, Clerk

  • "Best feedback tool for Linear users"

    We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.

    Brandon Bayer

    CEO, Flightcontrol

  • "Streamlining communication frictionless"

    Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.

    Jens Teichert

    CTO, vivenu

  • "Productlane was a game changer for us"

    Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.

    Co-founder, beams

  • "It pairs nicely with Linear for project planning"

    Using Productlane since the early stages has shown us how much value this product adds to our stack.

    With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!

    Pierre Colson

    VP of Product & Design, Flair

  • "We love Productlane at Mintlify."

    It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.

    Keep up your great work

    Flo Merian

    Marketing, Mintify