Linear customers integration
The customer support and feedback system for modern companies
The customer support and feedback system for modern companies
Support your customers through Slack, email, or a widget and consolidate all your feedback. Purpose-built on Linear to help you prioritize with high precision.
Slack connect inbox
Shared email
Public Roadmap
Changelog
Widget
Call recorder
Help center and live chat request
Hey team,
I host my help center on a separate tool but would love to have everything in one place, so I can update articles automatically from Slack connect conversations. Combining it all with my changelog, and public roadmap.
Could you help? I also need live chat,
Noah
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Hey Noah, thanks for your feedback. I just wanted to let you know we have shipped the Help Center.
9m
Undo sent
Save as snippet
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Suggestions
PRO-3589
Search existing features
PRO-3541
AI Chat in Widget
PRO-1843
API Docs
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Custom data
Last payment
$
99.00
Users
32
Slack connect inbox
Shared email
Public Roadmap
Changelog
Widget
Call recorder
Help center and live chat request
Hey team,
I host my help center on a separate tool but would love to have everything in one place, so I can update articles automatically from Slack connect conversations. Combining it all with my changelog, and public roadmap.
Could you help? I also need live chat,
Noah
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Hey Noah, thanks for your feedback. I just wanted to let you know we have shipped the Help Center.
9m
Undo sent
Save as snippet
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Suggestions
PRO-3589
Search existing features
PRO-3541
AI Chat in Widget
PRO-1843
API Docs
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Custom data
Last payment
$
99.00
Users
32
Slack connect inbox
Shared email
Public Roadmap
Changelog
Widget
Call recorder
Help center and live chat request
Hey team,
I host my help center on a separate tool but would love to have everything in one place, so I can update articles automatically from Slack connect conversations. Combining it all with my changelog, and public roadmap.
Could you help? I also need live chat,
Noah
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Hey Noah, thanks for your feedback. I just wanted to let you know we have shipped the Help Center.
9m
Undo sent
Save as snippet
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Suggestions
PRO-3589
Search existing features
PRO-3541
AI Chat in Widget
PRO-1843
API Docs
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Custom data
Last payment
$
99.00
Users
32
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Powering user-centered companies worldwide
All your support and feedback channels in one place.
Having your support channels like Email or Slack in the same place as call recordings or a feedback portal is powerful. It creates a system that ensures everything is linked with Linear to help you build the right products.
Local first
Lightning fast. Meet the first support system with a sync engine.
Local first
Lightning fast. Meet the first support tool with a sync engine.
Local first
Lightning fast. Meet the first support system with a sync engine.
Robust API
Display your database data on each conversation with full API-access.
Robust API
Display your database data on each conversation with full API-access.
Robust API
Display your database data on each conversation with full API-access.
Built on Linear
Bi-directional integration with all aspects of Linear.
Built on Linear
Bi-directional integration with all aspects of Linear.
Built on Linear
Bi-directional integration with all aspects of Linear.
Customer portal
A unified portal for your customer touchpoints
Bring your roadmap, changelog and customer requests into one beautiful portal. Your users can mark an issue as important and add context to help you prioritize with even more focus.
Bring your roadmap, changelog and customer requests into one beautiful portal. Your users can mark an issue important and add context to help you prioritize with even more focus.
Bring your roadmap, changelog and customer requests into one beautiful portal. Your users can mark an issue important and add context to help you prioritize with even more focus.
In progress
Performance improvements
Improve initial page load time, issue search load time and many...
Mark important
8
Planned
Portal
Integrations
Answer customers via Slack
Send email replies via Slack by tagging @productlane in a thread message
9
Auto-Assignments
Automatically assign new threads based on specific criteria.
7
Customer Support Portal
Enable customers to see their Linear tickets on the portal.
1
Multiple portals
6
Hubspot Improvements
Synching all threads and contacts with Hubspot
2
Backlog
Submit feedback or ideas
I'd love to see...
Importance
low
medium
high
Send feedback
Powered by Productlane
Powered by Productlane
Terms of Service
Privacy
Acme
In progress
Performance improvements
Improve initial page load time, issue search load time and many...
Mark important
8
Planned
Portal
Integrations
Answer customers via Slack
Send email replies via Slack by tagging @productlane in a thread message
9
Auto-Assignments
Automatically assign new threads based on specific criteria.
7
Customer Support Portal
Enable customers to see their Linear tickets on the portal.
1
Multiple portals
6
Hubspot Improvements
Synching all threads and contacts with Hubspot
2
Backlog
Submit feedback or ideas
I'd love to see...
Importance
low
medium
high
Send feedback
Powered by Productlane
Powered by Productlane
Terms of Service
Privacy
Acme
In progress
Performance improvements
Improve initial page load time, issue search load time and many...
Mark important
8
Planned
Portal
Integrations
Answer customers via Slack
Send email replies via Slack by tagging @productlane in a thread message
9
Auto-Assignments
Automatically assign new threads based on specific criteria.
7
Customer Support Portal
Enable customers to see their Linear tickets on the portal.
1
Multiple portals
6
Hubspot Improvements
Synching all threads and contacts with Hubspot
2
Backlog
Submit feedback or ideas
I'd love to see...
Importance
low
medium
high
Send feedback
Powered by Productlane
Powered by Productlane
Terms of Service
Privacy
Acme
Public Linear roadmap
Public Linear roadmap
Make Linear issues or projects privately or publicly available for your customers.
Make Linear issues privately or publicly available for
your customers.
Support portal
Support portal
Beta
Beta
Beta
Customers can view their requests or issues and change their importance.
Customers can view their requests or issues and change their importance.
Changelog
Changelog
Send out in-app notifications of new Changelogs based on Linear issues.
Send out in-app notifications of new Changelogs based on Linear issues.
Widget
Widget
Make all this available through a unified widget in your product.
Make all this available through a unified widget in your product.
Customer Support
Fast customer support inbox for Slack connect and emails
Handle support emails, in-app feedback, and Slack connect channels in one place. Get context from your database and link it all to Linear with AI suggestions.
Linear AI Suggestions
Get AI suggestions for matching Linear issues or projects.
Custom data
Get full customer context, by displaying custom database data.
Priority inbox
Handle the most important requests and keep inbox zero.
Linear customers
Edit Linear customer properties and mark requests important.
Linear AI Suggestions
Get AI suggestions for matching Linear issues or projects.
Custom data
Get full customer context, by displaying custom database data.
Priority inbox
Handle the most important requests and keep inbox zero.
Linear customers
Edit Linear customer properties and mark requests important.
Linear AI Suggestions
Get AI suggestions for matching Linear issues or projects.
Custom data
Get full customer context, by displaying custom database data.
Priority inbox
Handle the most important requests and keep inbox zero.
Linear customers
Edit Linear customer properties and mark requests important.
Linear integration
Built from the ground up to work with all aspects of Linear
Purpose-built and perfectly integrated. Make the right part of a request visible, mark it important and edit customers. Center your customer communication around Linear.
Customer
Stage
Tier
Revenue
Size
Scale
300
$1000/mo
Active
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Hey team, love the app! A dark mode toggle and bulk delete option would be awesome additions for us.
Undo sent
Save as snippet
9m ago
Highlight customer requests
One message can have multiple requests. Link them to Linear so your engineers get the right context faster.
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Mark important
Mark a request as important
Add an important Linear request per highlight. Build the right features with high precision.
Roadmap
Changelog
In Progress
Live Chat
Add a chat to your widget to talk with customers…
54
In Beta
Help Center
Create and manage your help center in Productlane…
55
Make requests public
Beta
Your customers can see all their requests on the portal and change the importance afterward.
Linear integration
Built from the ground up to work with all aspects of Linear
Purpose-built and perfectly integrated. Make the right part of a request visible, mark it important and edit customers. Center your customer communication around Linear.
Customer
Stage
Tier
Revenue
Size
Scale
300
$1000/mo
Active
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Hey team, love the app! A dark mode toggle and bulk delete option would be awesome additions for us.
Undo sent
Save as snippet
9m ago
Highlight customer requests
One message can have multiple requests. Link them to Linear so your engineers get the right context faster.
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Mark important
Mark a request as important
Add an important Linear request per highlight. Build the right features with high precision.
Roadmap
Changelog
In Progress
Live Chat
Add a chat to your widget to talk with customers…
54
In Beta
Help Center
Create and manage your help center in Productlane…
55
Make requests public
Beta
Your customers can see all their requests on the portal and change the importance afterward.
Linear integration
Built from the ground up to work with all aspects of Linear
Purpose-built and perfectly integrated. Make the right part of a request visible, mark it important and edit customers. Center your customer communication around Linear.
Customer
Stage
Tier
Revenue
Size
Scale
300
$1000/mo
Active
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Hey team, love the app! A dark mode toggle and bulk delete option would be awesome additions for us.
Undo sent
Save as snippet
9m ago
Highlight customer requests
One message can have multiple requests. Link them to Linear so your engineers get the right context faster.
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Mark important
Mark a request as important
Add an important Linear request per highlight. Build the right features with high precision.
Roadmap
Changelog
In Progress
Live Chat
Add a chat to your widget to talk with customers…
54
In Beta
Help Center
Create and manage your help center in Productlane…
55
Make requests public
Beta
Your customers can see all their requests on the portal and change the importance afterward.
A beautiful widget to get more feedback and publish releases
Embed a widget in your app to get more feedback, handle support requests, send out new changelogs, and chat with your customers.
Unified widget
One powerful widget for your support, feedback, and changelog.
Changelog notifications
Highlight recent feature launches and increase feature adoption.
Beta
Live chat
Get conversations going with customers through live chat.
Custom themes
Match the widget's theme with your website and brand colors.
Unified widget
One powerful widget for your support, feedback, and changelog.
Changelog notifications
Highlight feature launches and increase feature adoption.
Beta
Live chat
Get conversations going with customers through live chat.
Custom themes
Match the widget's theme with your website and brand colors.
Unified widget
One powerful widget for your support, feedback, and changelog.
Changelog notifications
Highlight recent feature launches and increase feature adoption.
Beta
Live chat
Get conversations going with customers through live chat.
Custom themes
Match the widget's theme with your website and band colors.
Call recorder
Display the right second of a call on your issue
Meet the most impactful way to influence your roadmap with user recordings. Show the right part of a recording directly in Linear. Your product team can now relive a users' experience when they faced an issue.
PRO-2526
Clerk
1mo
Mintlify
6w
Inngest
6w
Feedback call with Jakob
Found out about Productlane on Linears integration page
01:54
We're looking for a way to make our roadmap public
04:43
We also need to tie user interview recordings into the Linear issue
09:12
We use Mintlify for docs and would love to display it on the widget
09:12
Our support team always forgets to put requests into Linear
12:43
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Call recorded
with Jakob Krämer
2w ago
Notes
Transcript
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Feedback call with Jakob
Found out about Productlane on Linears integration page
01:54
We're looking for a way to make our roadmap public
04:43
We also need to tie user interview recordings into the Linear issue
09:12
We use Mintlify for docs and would love to display it on the widget
09:12
Our support team always forgets to put requests into Linear
12:43
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Call recorded
with Jakob Krämer
2w ago
Notes
Transcript
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Feedback call with Jakob
Found out about Productlane on Linears integration page
01:54
We're looking for a way to make our roadmap public
04:43
We also need to tie user interview recordings into the Linear issue
09:12
We use Mintlify for docs and would love to display it on the widget
09:12
Our support team always forgets to put requests into Linear
12:43
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Call recorded
with Jakob Krämer
2w ago
Notes
Transcript
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Visible in Linear
Visible in Linear
Link a request from a call to an issue and the recording appears in Linear.
Timestamped notes
Timestamped notes
Take timestamped notes and link to only the relevant part of the call.
Take timestamped notes and link to only the relevant part of the call.
Smart templates
Smart templates
Write a template or autogenerate one from trending Linear issues.
Write a template or autogenerate one from trending Linear issues.
AI Transcripts
AI Transcripts
You will always have a backup in case you didn’t take notes.
You will always have a backup in case you didn’t take notes.
The number one platform for companies who use Linear
Connect support and feedback with Linear, mark them important, publish them to your portal and auto-create changelogs.
"Best tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
Connect all channels with a robust API and countless integrations
Bring all your support and feedback channels together and make customer data visible on each conversation.
Connect your most valuable customer data and start with seamlessly integrated
customer support.
Raycast
Raycast
The easiest way to send feedback to
Productlane with a simple shortcut.
The easiest way to send feedback to
Productlane with a simple shortcut.
The easiest way to send feedback to Productlane with a simple shortcut.
Slack
Slack
Manage your slack customer conversations from the Productlane shared inbox.
Manage your slack customer conversations from the Productlane shared inbox.
API
API
Sync your contacts, feedback and more with your API.
Sync your contacts, feedback and more with your API.
Sync your contacts, feedback and more with your API.
Zapier
Zapier
Connect countless tools like Typeform, Salesforce or Tally via Zapier.
Connect countless tools like Typeform, Salesforce or Tally via Zapier.
Hubspot
Hubspot
Import contacts, view the delivery status of feedback in Hubspot.
Import contacts, view the delivery status of feedback in Hubspot.
High-performing startups choose Productlane
Productlane helps thousands of user-centric teams streamline customer support and create better products.
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.
Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
High-performing startups choose Productlane
Productlane helps thousands of user-centric teams streamline customer support and create better products.
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Jeff Escalante
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
High-performing startups choose Productlane
Productlane helps thousands of user-centric teams streamline customer support and create better products.
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
"Invaluable tool for customer/user intel"
It transformed our engineering process to being massively more customer and feedback oriented.
We can feel much more confident that the things we work on are delivering value, because we literally hear that they are from actual users before we commit resources to them.Jeff Escalante
Engineering Director, Clerk
"Best feedback tool for Linear users"
We use Productlane to share plans with and get feedback from users. It's a great way to store user feedback and the tight integration with Linear works great and makes our lives easier by reducing duplication.
Brandon Bayer
CEO, Flightcontrol
"Streamlining communication frictionless"
Productlane streamlines communication with our sales and support teams. With their portal, our whole team can access our Linear roadmap and add new feedback to it. Their Slack integration is really frictionless and turns every message in a Slack channel into a Productlane note.
Jens Teichert
CTO, vivenu
"Productlane was a game changer for us"
Productlane user since day one here. At @beams we love the Linear integration to turn customer feedback directly into tickets. And recently we also started using the email integration, so we can all track and engage in support communication.
Jana Schellong
Co-founder, beams
"It pairs nicely with Linear for project planning"
Using Productlane since the early stages has shown us how much value this product adds to our stack.
With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Pierre Colson
VP of Product & Design, Flair
"We love Productlane at Mintlify."
It links our customers, community, and team. We use it to collect product feedback and ideas, and keep users up-to-date on what we're working on and what we ship.
Keep up your great work
Flo Merian
Marketing, Mintify
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Productlane
Customer support and feedback system for modern companies. Built on Linear.
Productlane
Customer support and feedback system for modern companies. Built on Linear.
Productlane
Customer support and feedback system for modern companies. Built on Linear.
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