Linear customers integration
The customer support and feedback system for modern companies
The customer support and feedback system for modern companies
Productlane combines Slack, email, and in-app support with powerful feedback tools. Purpose-built on Linear to help you prioritize with high precision.
Slack connect inbox
Shared email
Public Roadmap
Changelog
Widget
Call recorder
Help center and live chat request
Hey team,
I host my help center on a separate tool but would love to have everything in one place, so I can update articles automatically from Slack connect conversations. Combining it all with my changelog, and public roadmap.
Could you help? I also need live chat,
Noah
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Hey Noah, thanks for your feedback. I just wanted to let you know we have shipped the Help Center.
9m
Undo sent
Save as snippet
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Suggestions
PRO-3589
Search existing features
PRO-3541
AI Chat in Widget
PRO-1843
API Docs
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Custom data
Last payment
$
99.00
Users
32
Slack connect inbox
Shared email
Public Roadmap
Changelog
Widget
Call recorder
Help center and live chat request
Hey team,
I host my help center on a separate tool but would love to have everything in one place, so I can update articles automatically from Slack connect conversations. Combining it all with my changelog, and public roadmap.
Could you help? I also need live chat,
Noah
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Hey Noah, thanks for your feedback. I just wanted to let you know we have shipped the Help Center.
9m
Undo sent
Save as snippet
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Suggestions
PRO-3589
Search existing features
PRO-3541
AI Chat in Widget
PRO-1843
API Docs
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Custom data
Last payment
$
99.00
Users
32
Slack connect inbox
Shared email
Public Roadmap
Changelog
Widget
Call recorder
Help center and live chat request
Hey team,
I host my help center on a separate tool but would love to have everything in one place, so I can update articles automatically from Slack connect conversations. Combining it all with my changelog, and public roadmap.
Could you help? I also need live chat,
Noah
Slack message
from Noah Ellis
2w
Live chat
completed
10d
Help Center
completed
9d
Hey Noah, thanks for your feedback. I just wanted to let you know we have shipped the Help Center.
9m
Undo sent
Save as snippet
Comment
Reply
Noah Ellis
Acme inc.
Important
Raphael
Links
Tag
Issue
Project
Help Center
PRO-3589
Live chat
Suggestions
PRO-3589
Search existing features
PRO-3541
AI Chat in Widget
PRO-1843
API Docs
Customer
Stage
Tier
Revenue
Size
Scale
300
$1.188/mo
Active
Custom data
Last payment
$
99.00
Users
32
Powering user-centered companies worldwide
Powering user-centered companies worldwide
Powering user-centered companies worldwide
All your support and feedback channels in one place.
Having your support channels like Email or Slack in the same place as call recordings or a feedback portal is powerful. It creates a system that ensures everything is linked with Linear to help you build the right products.
Local first
Lightning fast. Meet the first support system with a sync engine.
Local first
Lightning fast. Meet the first support tool with a sync engine.
Local first
Lightning fast. Meet the first support system with a sync engine.
Robust API
Display your database data on each conversation with full API-access.
Robust API
Display your database data on each conversation with full API-access.
Robust API
Display your database data on each conversation with full API-access.
Built on Linear
Bi-directional integration with all aspects of Linear.
Built on Linear
Bi-directional integration with all aspects of Linear.
Built on Linear
Bi-directional integration with all aspects of Linear.
Customer portal
A unified portal for your customer touchpoints
Bring your roadmap, changelog and customer requests into one beautiful portal. Your users can mark an issue as important and add context to help you prioritize with even more focus.
Bring your roadmap, changelog and customer requests into one beautiful portal. Your users can mark an issue important and add context to help you prioritize with even more focus.
Bring your roadmap, changelog and customer requests into one beautiful portal. Your users can mark an issue important and add context to help you prioritize with even more focus.
In progress
Performance improvements
Improve initial page load time, issue search load time and many...
Mark important
8
Planned
Portal
Integrations
Answer customers via Slack
Send email replies via Slack by tagging @productlane in a thread message
9
Auto-Assignments
Automatically assign new threads based on specific criteria.
7
Customer Support Portal
Enable customers to see their Linear tickets on the portal.
1
Multiple portals
6
Hubspot Improvements
Synching all threads and contacts with Hubspot
2
Backlog
Submit feedback or ideas
I'd love to see...
Importance
low
medium
high
Send feedback
Powered by Productlane
Powered by Productlane
Terms of Service
Privacy
Acme
In progress
Performance improvements
Improve initial page load time, issue search load time and many...
Mark important
8
Planned
Portal
Integrations
Answer customers via Slack
Send email replies via Slack by tagging @productlane in a thread message
9
Auto-Assignments
Automatically assign new threads based on specific criteria.
7
Customer Support Portal
Enable customers to see their Linear tickets on the portal.
1
Multiple portals
6
Hubspot Improvements
Synching all threads and contacts with Hubspot
2
Backlog
Submit feedback or ideas
I'd love to see...
Importance
low
medium
high
Send feedback
Powered by Productlane
Powered by Productlane
Terms of Service
Privacy
Acme
In progress
Performance improvements
Improve initial page load time, issue search load time and many...
Mark important
8
Planned
Portal
Integrations