In-app widget broadcast

When you publish a Changelog or send an update from a project or issue, contacts are automatically notified via the in-app widget. The "Notify contacts via the in-app widget" toggle is always on and appears in the publish/send-update modal.

To turn off widget changelog notifications, click Widget settings in the modal (or go to Settings → Widget) and disable the changelog notification option there. See the Widget article for details on the disableChangelogNotification option.

Slack broadcast

Send changelog updates to all customer Slack Connect channels where the Productlane Slackbot is installed for a more personal way to stay in touch with customers. Together with the AI changelog generation, this is now the fastest way from closing a Linear issue to informing customers.

Note: Slack broadcasts include only the text content of your changelog up to the first image or video. Any images or videos embedded in the changelog are sent as separate Slack messages after the text.

Email broadcast

Send emails directly from Productlane when updating an issue, project, or publishing a Changelog. Notify everyone who provided feedback or upvoted, or email the entire workspace. Emails are sent from your connected support address, and users can unsubscribe from broadcasts at any time. Just start by clicking Publish on the Changelog or Send update on project and issue details.