How It Works
There are multiple ways to embed a Loom video in your content:
Paste a URL
Simply paste a Loom video URL anywhere in your content (changelogs, docs, etc.) and it will automatically be converted into an embedded video player.
Loom URLs: Share or embed URLs work
https://www.loom.com/share/VIDEO_IDhttps://www.loom.com/embed/VIDEO_ID
Slash command
Type / in the editor and select Loom Video from the command menu. A dialog will appear where you can paste your Loom video URL and click Add to insert it.
Toolbar button
Select text or place your cursor in the editor to open the bubble toolbar, then click the Loom icon to enter a Loom video URL.
Where Loom Videos Appear
Videos are embedded and displayed in:
Content Types
Changelog entries - Videos appear inline with changelog content
Docs articles - Videos are embedded in help center documentation
Feedback messages - Videos can be included in feedback submissions
Live Chat, Slack, and email replies - the video ships as a link to the recording instead of a player, since these channels can't render an iframe
Video Features
Fullscreen support enabled
Responsive aspect ratio (16:9)
Automatically converts share URLs to embed format
Videos are embedded as iframes and play directly within your portal pages. No additional configuration needed — just paste the URL and it works.