Productlane's startup program gives eligible early-stage companies access to the full Productlane platform at a deep discount. You get everything a Linear-native team needs to support customers and collect feedback (AI Agent, Help Center, support inbox, feedback portal, roadmaps, and changelog), all natively integrated with Linear.
The program includes incremental discounts over your first 3 years, so pricing scales with your growth instead of hitting you with full price on day one. It's designed to help you build a product your users love, without the support stack eating your runway.
Being accessible to startups has been a core principle since day one. After the discount ends, you'll find Productlane remains more affordable than the alternatives.
You'll be on the Scale plan with a deep discount for your first 3 years. Here's what's included:
The complete Productlane platform: Support Inbox, AI Agent, Help Center, feedback portal, roadmaps, and changelog
Native Linear integration with two-way sync
All Scale features: Customer Support Portal, multi-language, private portal, SSO (JWT), snippets, SLA policies, custom views, reporting
6 full seats
20 viewer seats
200 free AI Agent resolutions per month (year 1)
Unlimited conversations, feedback, articles, and users
✨ To grow your startup with Productlane's Early Stage program, apply here →
In your first year, you'll get the Scale plan at $65/month, an 89% discount off the standard list price of $594.
Year 1 | Year 2 | Year 3 | |
|---|---|---|---|
Full seats | 6 | 6 | 6 |
Price per seat | $99 | $99 | $99 |
Total monthly list price | $594 | $594 | $594 |
Discount | 89% | 24% | 0% |
Total monthly price after discount | $65 | $451 | $594 |
You also get 200 free AI Agent resolutions per month in year 1. Additional resolutions are charged at $0.79 each (the standard Scale rate).
You can't add or remove seats while on the Early Stage program. All 6 full seats and 20 lite seats are fixed as part of the plan. If you find Year 1 costs too high, you can switch to our Starter plan at $29/seat/month instead.
To apply for the discount, you need to meet all of the following:
Raised less than $10M in funding
Fewer than 15 employees
Haven't been on a paid Productlane plan before
Maximum of 6 seats
To grow your startup with Productlane's Early Stage program, apply here →
The approval process typically takes 1 to 2 business days. If approved, you'll be notified via email. Provide accurate information so our team can review your application quickly.
Once approved, you have 30 days to start your subscription. If you don't activate within 30 days, the application expires, and you'll need to reapply.
Don't qualify? Check out our Starter and Pro plans.
Switching from Early Stage to another plan (such as Pro) can affect pricing and seat counts. Per-seat costs apply outside the program. Pro is billed at $59 per seat, Scale at $99 per seat.
Contact support to remove your Early Stage plan. Your billing page won't show new plan options until removal is confirmed.
Explore new plans from your workspace's Subscription tab.
Review pricing and billing. Changes take effect in your next billing cycle.
Remove inactive teammates to reduce seat charges after transitioning
Downgrade carefully, since the Early Stage program is an annual contract billed monthly. Downgrades take effect after your current billing period.
You can still start with our Starter plan at $29/seat/month. If your situation changes (smaller team, earlier stage, less funding), you're welcome to reapply.
Your discount decreases from 89% to 24%, bringing your monthly cost to $451. You keep the same 6 full seats and 20 lite seats. AI Agent resolutions move to standard usage-based pricing at $0.79 each.
In year 3, you move to standard Scale plan pricing at $594/month for your 6 seats. After year 3, you remain on the Scale plan at standard list pricing.
You move to the standard Scale plan, billed per seat at the current list price. You can also downgrade to Pro or Starter if those fit your needs better.
Yes, as long as you apply within 90 days of signup and haven't been on a paid plan before.
The program is for companies that haven't been on a paid Productlane plan before. If you signed up recently and are within 90 days, you can apply.
No, each company can participate in the Early Stage program once.
The Early Stage program is an annual contract billed monthly. You commit for 12 months, with charges hitting monthly. Downgrades take effect after the current billing period.
You can cancel at the end of your annual term. Mid-term plan changes are limited because seats and pricing are fixed as part of the program.
