<h2>Overview</h2>You can use Zapier to connect to a multitude of apps, including this one. Zapier provides an out-of-the-box solution for automation. It’s easy to implement and does not require technical knowledge. Create a Zapier account and then go use the Zapier integration to build workflows.<h2>How it works</h2><ol class="steps-list"><li>Create new API key Create a new API key in the Productlane <a href="https://productlane.com/settings/integrations/zapier" target="_blank" rel="noreferrer" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);">settings</a>.</li><li>Add API key in ZapierGo to <a href="https://zapier.com/apps/productlane/integrations" target="_blank" rel="noreferrer" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);">Zapier</a> and use that API key to authenticate Zapier with Productlane in your Zapier account.</li><li>Add customer channels Create workflows with Zapier to send customer questions and requests to Productlane from all channels</li></ol>

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