Signatures
Sign your emails so a customer knows who replied to them.
If you communicate with customers directly through Productlane, a signature lets them see who they are talking to. The signature editor supports rich formatting, so your signature can carry more than plain text: bold text, links, and images like a company logo or a linked social icon.
Where to find it
Open Signature settings directly, or go to Settings > Your account > Email.
Set it up
Type your signature text in the editor.
Select any text to open the formatting bar, and make it bold, italic, or a link.
Upload an image, like your logo or a social media icon, straight into the editor.
Select the image and add a link to it, so your logo can open your website and a social icon can open that profile.
Your signature saves automatically as you edit it.
Good to know
Pro tip: If you add a link to your portal in your footer, you can get even more user feedback.
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