Email Forwarding - Productlane Help Center

Open your Gmail routing configuration
Find it here: https://admin.google.com/u/0/ac/apps/gmail/defaultrouting
Add a new routing rule
Under “Default routing” click on CONFIGURE or ADD ANOTHER RULE.
Set the recipient
In the dropdown, select Single recipient and fill in your support email address under Email address.
Override recipient
Check the box Change envelope recipient, then choose Replace the recipient and paste your inbound address from Productlane ([email protected]). You can find the inbound address under: Settings > Email Inbox
Apply to all addresses
Scroll further down, and choose Perform this action on non-recognised and recognised addresses.
Save
Click Save. From now on, all emails sent to your support address will appear in Productlane!

Open your Gmail routing configuration
Find it here: https://admin.google.com/u/0/ac/apps/gmail/defaultrouting
Add a new routing rule
Under “Default routing” click on CONFIGURE or ADD ANOTHER RULE.
Set the recipient
In the dropdown, select Single recipient and fill in your support email address under Email address.
Override recipient
Check the box Change envelope recipient, then choose Replace the recipient and paste your inbound address from Productlane ([email protected]). You can find the inbound address under: Settings > Email Inbox
Apply to all addresses
Scroll further down, and choose Perform this action on non-recognised and recognised addresses.
Save
Click Save. From now on, all emails sent to your support address will appear in Productlane!